Privacy Policy

This Privacy Policy describes the types of information we collect, how we use and share it, and your choices regarding your personal information when you visit or use the NexCrafters website (the “Site”) and related services. By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly

• Service Inquiries and Communications: If you contact us via email or through the Site’s contact forms, you may share your name, email address, phone number, your region, including project details and technical requirements.

• Content and Documents: Any documents, designs, code, or materials you upload or submit in connection with our services.

1.2. Information Collected Automatically

• Log Data: Each time you visit the Site, our servers automatically record certain information, including your IP address, browser type and version, operating system, referring URL, accessed pages, date and time of access, and clickstream data.

• Device Information: Details about the device you use, such as hardware model, operating system version, device identifiers, and mobile network information.

• Usage Analytics: Information about how you interact with the Site, including page views, feature usage, and navigation paths. We use cookies, web beacons, and similar technologies (collectively, “tracking technologies”) to collect this information.

2. How We Use Information

We use your information for the following purposes:

• To Provide Services: To process service requests, and deliver the software, web, or product development services you request.

• To Communicate: To respond to your inquiries, send service-related notifications (e.g., project updates, confirmations), and deliver news, updates, or promotional materials when you have opted in.

• To Improve Our Site and Services: To analyze usage patterns, conduct research, diagnose technical issues, and enhance our offerings.

• To Ensure Security: To protect against, identify, and address fraud, or other security risks.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Cookies and Tracking Technologies

3.1. We and our service providers use cookies and similar technologies to collect and store information when you interact with the Site. Cookies enable core site functionality, authentication, performance monitoring, and analytics.
3.2. You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of the Site.
3.3. “Web Beacons,” also known as pixel tags, may be used to track user activity on the Site. These are typically invisible images that allow us to monitor usage patterns and measure the effectiveness of our communications.

4. Sharing of Information

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With trusted vendors and partners who perform services on our behalf (e.g., hosting, analytics, email delivery). These providers are authorized to use your information only as necessary to provide their services to us.

• Legal Requirements: When required by law, regulation, or legal process, or to respond to lawful requests from public authorities.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, provided that the acquiring entity agrees to protect your information in a manner consistent with this Privacy Policy.

• With Your Consent: When you specifically request or authorize disclosure.

5. Third-Party Links and Services

5.1. The Site may contain links to third-party websites, services, or tools that are not owned or controlled by NexCrafters. We are not responsible for the privacy practices or content of these third parties.
5.2. When you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the privacy policy posted on any site you visit.

6. Data Security

6.1. We implement commercially reasonable technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.
6.2. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

The Site is hosted in a jurisdiction where NexCrafters operates. If you are accessing the Site from a location outside that jurisdiction, please be aware that your information may be transferred to and processed there. By using the Site, you consent to the transfer of your information to that jurisdiction, where privacy laws may differ from those in your location.

8. Your Rights and Choices

8.1. Access and Correction: You may review, update, or correct certain information you provided by contacting us at the address below.
8.2. Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you may unsubscribe via the opt-out link provided in the email. Please allow up to 15 business days for your request to take effect.
8.3. Cookies: You can set your browser to refuse cookies or notify you when cookies are being sent. Please note that disabling cookies may affect your ability to use certain features of the Site.
8.4. Do Not Track: The Site does not respond to web browser “Do Not Track” signals.

9. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After the retention period has expired, we will delete or anonymize your information in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. If we make material changes, we will post the revised policy on the Site with a new “Last Updated” date. Where required by law, we will notify you by email or through a notice on the Site before the changes take effect. Your continued use of the Site after any changes constitute acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

• Email: info@nexcrafters.com